Dean Kinch

Background

About Dean Kinch

As an account manager at LexisNexis UK, I leverage my 10+ years of call centre management experience to deliver exceptional customer service and drive sales growth. I work with a portfolio of clients across various sectors, providing them with tailored solutions and support for their legal and business needs. I am passionate about building and maintaining strong relationships with my clients, understanding their challenges and goals, and ensuring their satisfaction and loyalty.I am also a dynamic and enthusiastic team leader, who motivates and empowers my sales team to achieve and exceed their targets. I have extensive experience in people management, including coaching, training, performance evaluation, and feedback. I foster a positive and professional culture within my team, where collaboration, innovation, and problem-solving are encouraged and valued. I thrive in a fast-paced and demanding environment, where I can demonstrate my organizational, communication, and multitasking skills.