Dean Solomon
Enterprise Customer Success Manager at Hewlett Packard Enterprise
Based in United States
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Seniority
Staff
Department
Customer/Client Service
Location
United States
Industry
IT Services and IT Consulting
Company size
91K
Contact information
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d•••••••@hpe.com
Phone
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Background
About Dean Solomon
I am an accomplished customer success management professional with extensive experience providing the leadership and support needed to achieve key organizational customer success-related goals and objectives. I can work with diverse customers, building and maintaining long-term, professional relationships with strategic business partners and stakeholders based on the effectiveness of the solutions, level of service, and support provided. In addition, I am skilled in identifying customer needs, presenting customized solutions that enhance the customer's chances of success. I am continually recognized for the ability to deliver impactful results while leading in fast-paced, dynamic business environments. Areas of Expertise Include:Business Solutions • Customer Success Management Leadership • Business DevelopmentKey Account Management • Business Process Improvement • Client Engagement & RetentionProblem Resolution • Customer Success Best Practices • Strategic Business PartnershipsCustomer Relationship Management • Client Education & Training • Strategy & ExecutionStakeholder Communication • Client Needs Analysis • SaaS-Based Solutions
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