Deane Robinson
Head of Operations at National Express Ltd
Based in Dover, United Kingdom
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Seniority
Director
Department
Operations
Location
Dover
Industry
Travel Arrangements
Company size
1.9K
Contact information
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d•••••••@nationalexpress.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Deane Robinson
I am a senior leader with over 25 years experience in operations, logistics, service delivery and continuous improvement. I have held senior management positions across a variety of industries including Transportation, Travel & Tourism, Hotel & Catering and Retail Store Management. During my career I have gained professional qualifications and have a wide range of transferrable skillsmaking me a suitable candidate for any industry.I am experienced in both strategic planning as well as hands on operational delivery, focused on delivering results. I enjoy building and leading engaged high performing teams by employing a culture of staff empowerment, recognition, reward and strategic succession planning.I am experienced in leading large diverse teams across multiple sites to embed and deliver strategic objectives and key performance indicators as well as designing and implementing process improvements, efficiencies and cost savings.I am proficient in stakeholder management, collaborating at all levels from customer facing staff to executive board members as well as third parties including customers. business partners, suppliers and trade unions.I recognise the importance of a clear strategy and strong leadership and specialise in exceptional people management and clear processes to deliver best in class customer service.Professional qualifications include; Certificate of Professional Competence in PCV Transport ManagementQualified Lean Practitioner ILM senior leadership and management qualification’s IOSH safety management Multiple qualifications in operations management, people management, safety management, security and counter terrorism, advanced first aid and fire safety
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