Deb Smith
Accomplished Relationship Manager at Cds Global
Based in Des Moines, United States
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Seniority
Other
Department
Other
Location
Des Moines
Industry
Business Consulting and Services
Company size
1.4K
Contact information
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d•••••••@cds-global.com
Phone
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Background
About Deb Smith
As an accomplished Relationship Manager with expertise as an Operations Manager with proven abilities in building and leading talented and motivated teams of professionals in designing and executing effective campaigns for customer acquisition and retention. Successful experience in leading mission-critical task forces to define corporate vision and direction and, align resources to customer requirements. Skilled in developing effective solutions and knowledgeable of the growing importance of customer service and retention. Adept in leading multidisciplinary teams in sales, marketing, IT, and customer service to design consistent branding solutions and presentations to clients.Specialties: Highly analiticalProblem resolutionLeadership/Management TrainingCustomer Acquisition and Retention Relationship Management Team Building/Communications Project ManagementWindows and all Microsoft Office products Client Branding Solutions AS/400, Mainframe and Unix systems Cobol, Assembler and HTML Client Negotiations Customer Campaign Design and ExecutionConflict Management Root Cause AnalysisTeam Dynamics Technical WritingAd-hoc reporting via Query
Decision-makers
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