Deb Tycer

Background

About Deb Tycer

Currently in the Hospitality arena, with a Northwest Montana Guest Ranch, specializing in Horse Riding activities. Supervise 3-6 associates to maintain a lodge, cabins and tents, assure that Guest needs are met during meal time and with they're accommodations. Accompany Guest on off site excursions including trail rides, whitewater rafting, and cattle roundups in this beautiful state.* Worked in the Health and Life Insurance industry with a Florida 215 License (Health, Life and Variable Annuity Insurance License) to find the best benefit plans possible for the employees of companies and municipalities. Conducted group Health and Life Insurance plan quotes, served as point of contact for Customer Service as needed, composed correspondence and worked comfortably with all levels of clientele and management. • Managed development and growth of new departments needed within a fast paced company with up to 18 employees. Developed policy and procedures for these departments and reclaimed almost $4 M in taxes within one department. • Sales, marketing, dealer development and procedure training for an 8 state area, including 47 dealers, with an international automotive company and finance company. Increased financed contracts, sales and communications with finance company, dealerships and automotive company. •Analyzed and resolved customer and internal banking concerns for 44 locations, including account resolution. Trained local staff to implement new procedures and communicated customer or staff concerns to the main office. Specialties: Exemplary Customer Service skills, phone and in person, strong sense of branding identity through private label usage, strong auto leasing back ground with Saab/Suzuki operations, sales, marketing, management, policy and procedure development and implementation, personnel training, problem resolution, needs analysis and executive presentation skills