Debanjali Hore
Service Delivery Manager (Pex) at Cognizant
Based in Kolkata, India
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Seniority
Other
Department
Other
Location
Kolkata
Industry
IT Services and IT Consulting
Company size
352K
Contact information
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d•••••••@cognizant.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Debanjali Hore
Results-driven and accomplished professional with over a decade of experience and expertise in Lean Six Sigma methodologies. Possess certifications as a Lean Six Sigma Black Belt, PMP and Certified Scrum Master. A dedicated Continuous Improvement and Process Excellence Specialist, adept at optimizing customer-centric processes within the BPO sector. Committed to elevating customer experience and achieving organizational goals. Successfully executed projects focusing on enhancing gross margin, productivity, accuracy, and customer satisfaction. Well-versed in process re-engineering.
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