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Debbie Cote

AVP Administrative Services at Banner Life Family Of Companies Life Insurance

Based in United States

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Seniority

Vp

Department

General Business & Management

Location

United States

Industry

Insurance Carriers

Company size

558

Contact information

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Email

1 credit

d•••••••@bannerlife.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Debbie Cote

Financial Services executive with 25+ years broad expertise leading Service and Operations organizations including Call Center, Quality Assurance, Workforce Management as well as Administration services and Learning and Development. Proven areas of expertise include strategy development and operations transformation initiatives that lead to an improved customer experience. I am passionate about achieving business results through an engaged and motivated workforce. Experience with establishing and leading multi site, multi channel call center operations including Shared Services functions. Industry recognized leader transforming operations and the customer experience while improving employee engagement and business results.Competencies/Professional Experience:Change LeadershipService OperationsRelationship BuildingNegotiating and InfluencingTalent ManagementLearning & Development

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