Debbie Freeman

Background

About Debbie Freeman

A tested professional with varied and vast analytical administrative/clerical proficiencies for more than 30 years. Health Benefits Administration, Qualified Domestic Relations, Legal Compliance, Customer Relations, Process Improvement Microsoft Office Suite - Word, Excel, PowerPoint, Outlook QuickBooks including QB Payroll Power Image, Choice One, GIBS, Universal Case Tracker, and Service Center Desktop Opex, Nextgen, Task Manager, OMNI, Data Path, Operation Management System Voya (Formerly ING) QDRO Analyst for Pension/401/457 Plans Process client-specific Domestic Relations Orders for pension and 401(k) plans. • Interact effectively with the Large Size Defined Benefit and Contribution plan participants, Alternate Payees, Attorneys and clients by telephone and written correspondence • Research and resolve participant cases and events. Process case transactions. • Support Team with daily processing and plan administration • Audit record-keeping system transactions and activities • Update information on record-keeping systems • Understanding of ERISA compliance regulations. • Retirement Clients such as: PPG- Caesars –Nestle – Aetna – SOMI - Qwest- Daimler ING COBRA-ARRA\HIPAA\RETIREES\LTD\ACTIVES\EOI\FTS\HSA\FSA • Research and resolve participant cases and events • Process case transactions, increasing Team efficiency by 22 percent • Interact effectively with the plan participants • Support Team with daily processing and plan administration • Audit record-keeping system transactions and activities • Update information on record-keeping systems