Debbie Harison

Background

About Debbie Harison

Problem-solver and dedicated customer service professional with over a decade of experience in the industry. My journey has been all about one thing: making sure every customer interaction is a positive one. I began my career in customer service at places like Teladoc Health and Sutherland, where I handled everything from scheduling doctor appointments to resolving tax refund inquiries. These roles taught me how to manage high volumes of calls and chats, maintain detailed records, and respond to customer issues swiftly and accurately. As I progressed to more senior roles, such as Team Leader at Aspira Connect, I took on the responsibility of leading a team of agents. Here, I provided guidance, performance feedback, and training, ensuring my team consistently met our service levels and quality standards. This experience not only improved my leadership skills but also deepened my commitment to helping others succeed. I'm proficient in various software and tools that enhance my effectiveness, including Microsoft Office, Google Drive Suite, and CRM systems like Zendesk and Zoho. These technical skills have been invaluable in maintaining high standards of customer service and support. Outside of my professional life, I am a firm believer in continuous learning and self-improvement. I'm always on the lookout for new challenges and opportunities to grow my skills and expand my horizons. I'm excited to connect with fellow professionals, learn from each other, and explore potential collaborations. If you're interested in discussing how I can bring value to your team, don't hesitate to contact me. Let's create exceptional customer experiences together!