Debbie Murphy

Background

About Debbie Murphy

Store Manager Mattress Warehouse – Newtown, CT May 1, 2025 – Present Manage all day-to-day store operations, ensuring a clean, organized, and customer-ready showroom environment Achieve and exceed monthly and quarterly sales goals through personalized product recommendations and upselling techniques Provide expert-level knowledge on mattresses, adjustable bases, pillows, and sleep accessories to guide customers to the right sleep solutions Lead, train, and motivate a team of sales associates to deliver exceptional service and meet individual and storewide performance targets Oversee inventory management, including product ordering, restocking, cycle counts, and loss prevention Handle scheduling, payroll, and administrative duties to ensure efficient staffing and store operations Coordinate local outreach efforts and in-store promotions to increase foot traffic and brand visibility Resolve customer issues with professionalism, empathy, and urgency, maintaining a high level of customer satisfaction Ensure compliance with Mattress Warehouse policies, delivery protocols, and warranty procedures Track and report KPIs to upper management, using data insights to make performance-driven decisions