Debdeep Banerjee

Background

About Debdeep Banerjee

In my capacity as a Customer Support Specialist at Revolut, I play a pivotal role in a global team dedicated to providing innovative and user-friendly financial services to millions worldwide. Leveraging expertise in banking, technical support, chat, and voice communication, I deliver exceptional service and adeptly address complex issues through chat interactions.With over a year's experience, I've contributed skills at Amazon Development Centre and NLB Services, consistently prioritizing customer satisfaction, retention, and loyalty. My strength lies in swiftly and effectively resolving issues, offering valuable guidance, and building trust through meaningful customer connections.I remain committed to staying abreast of evolving technologies and industry best practices, demonstrating a keen desire for continuous learning and implementing enhancements to elevate both my performance and the overall customer experience.Moreover, I bring a wealth of experience in e-commerce and ERP software, proficiency in CRM tools like Salesforce, Zendesk, and Freshdesk, along with expertise in ticketing software like Amadeus. My experience extends to AWS, Amazon CRM Seller Central operations, cataloging items, SKU management, and inventory oversight, including proficiency in TRITAN TMS logistical software.