Debora Ribeiro

Background

About Debora Ribeiro

I am a highly organized and efficient professional with a solid technical aptitude and leadership abilities. My background includes performing a range of administrative operations, providing customer technical support, and coordinating IT operations. From generating reports and managing accounts to maintaining trusting customer relationships and coordinating IT operations, I excel at prioritizing tasks, collaborating with peers, supporting technical teams, and encouraging effective communication and organizational procedures. Highlights of my background include: • Excelling in customer service and support positions, providing comprehensive support via phone, online chats, and email to resolve technical issues and concerns. • Evaluating customer concerns and preparing trouble tickets detailing problems to resolve customers' technical issues expeditiously and thoroughly. • Receiving ongoing acknowledgement by customers, peers, and senior management for providing outstanding commitment and follow-up to all concerns. • Excelling at balancing multiple tasks while providing top-level organization, interpersonal, and communication skills. • Performing administrative operations, including people management, performance tracking and reporting, schedule management, report generation, and accounts. My Customer Support, General Administration and Operations Coordination skills, along with my dynamic, collaborative abilities, my positive attitude, and my enthusiasm and dedication to success, position me to excel in a new challenging role. E-mail: deboraribeiro05@gmail.com