Deborah Carter
Inbound Agent at Hilton Grand Vacations
Based in Orlando, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Orlando
Industry
Hospitality
Company size
14K
Contact information
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d•••••••@••••••.com
Phone
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Background
About Deborah Carter
Accomplished Financial Professional with years of progressive and diverse experience in Customer Service, Collections and Quality. Expertise in Installment Loans, Lines of Credit, Credit Cards, Lease Vehicle and Customer Service. Consistently provides quality service to customers and adhere to regulatory compliance. Use active listening skill to provide solutions in negotiation skills to overcome objections. Proven ability in coaching and developing associates in order to meet and exceed business goals as well as individual’s career goals. Ability to adapt to changes quickly in a fast paced business environment and unsurpassed work ethic. Six Sigma Yellow Belt trained committed to efficiency and continuous process improvements. HIGHLIGHTS • Strong work ethics • Customer service skills • Superior negotiation skills • Performance driven • Adaptable to change • Risk management
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