Deborah Craft
Vice President, Digital Product - Offers, Comms & Martech Experiences at American Express
Based in New York, United States
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Seniority
Other
Department
Other
Location
New York
Industry
Financial Services
Company size
99K
Contact information
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d•••••••@americanexpress.com
Phone
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Background
About Deborah Craft
20+ years of transformational leadership in Marketing and Customer Service operations and technology.ORGANIZATIONAL LEADERSHIP:Inspirational leadership of global teams / Creator of clarity from ambiguity & chaos / Proven executive communication skills / Transformational change management / Willing to challenge the status quo / Builds influential relationshipsOPERATIONS LEADERSHIP:Contact center technology solutions / Vendor relationship management / Supply chain management / Marketing & servicing operationsDIGITAL PRODUCT LEADERSHIP:Ownership of global capabilities / Advocate for the customer / Executive champion for Agile delivery and Enterprise Business Agility / Strategic delivery against business vision
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