Deborah Matthews
Head of Reservations and Operations at Carrier Luxury Holidays
Based in Manchester, United Kingdom
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Seniority
Other
Department
Other
Location
Manchester
Industry
Travel Arrangements
Company size
79
Contact information
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d•••••••@carrier.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Deborah Matthews
Key Skills and Attributes *23 years experience within the Travel Industry *15 years management experience within large teams *11 years Global contact centre experience *9 years retail experience *NVQ level 2 & 3 in Customer Service *NVQ level 4 in Business Administration *Proficiency on CRS system - Amadeus /Galileo *Excellent communication and presentation skills with experience at all levels within the business *Strong influencing and negotiation skills *Excellent people skills with the ability to build relationships through trust, engagement and delivery *Passionate and engaged employee who is extremely loyal, flexible and dependable *Strong sense of responsibility and urgency to deliver results continuously
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