Deboshree Das
Manager at Kpmg India
Based in Delhi, India
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Seniority
Manager
Department
General Business & Management
Location
Delhi
Industry
Business Consulting and Services
Company size
30K
Contact information
Reveal Deboshree's email and phone
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d•••••••@kpmg.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Deboshree Das
I have over 12 years of experience. Currently, I work as an Assistant Manager, Ensuring that appropriate (internal/external) customer service standards are achieved and maintained. Define customer satisfaction parameters and track customer satisfaction. Ensure smooth operations of the assigned processes through monitoring performances of the teams and handling escalations Identify and build on areas where value can be added in operations. May conduct research to identify areas of improvement Lead projects of improvement and track measures/processes to improve quality and productivity Analyse work load and work flow trends to maximize the effective use of resources Ensure team complies with all quality standards and performance measures.
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