Debra Brower
Private Company at Project Management
Based in New York, United States
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Seniority
Staff
Department
General Business & Management
Location
New York
Industry
E-Learning Providers
Company size
3.6K
Contact information
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d•••••••@coursya.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Debra Brower
Dedicated Customer Service/Retail Manager with 14 years experience in a highly diverse salon environment inside a "Big Box" retail store. Consistently achieved record high Customer Satisfaction rankings, improvement to the bottom line and turnaround of underperforming associates. Respected builder and leader of Customer focused teams, instilled a shared enthusiastic commitment to Customer Service as a key driver of company goal attainment. Lead by example and ensured the execution of all safety, security, quality and store operational policies I won many contests over the years for exceeding retail and service sales, recruitment and profit goals, in addition I won the “Shining Star Contest”, for driving record-high increases in Service and Retail Sales, Profit and Recruitment. Received numerous Customer Service letters achieving the Diamond Customer Service Award.
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