Verified recordSoftware Development

Debra Eshbaugh

Enterprise Customer Success Manager at Unit21

Based in Kyle, United States

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Seniority

Staff

Department

Customer/Client Service

Location

Kyle

Industry

Software Development

Company size

116

Contact information

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Email

1 credit

d•••••••@unit21.ai

Phone

5 credits

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Background

About Debra Eshbaugh

As a recovering banker, I bring a wealth of industry knowledge to my positions in Product Management, as well as my desire to provide Institutions with the tools needed to manage both day-to-day workload and the data analysis needed for growth. In other words, the tools I never had at the banks I worked in, or the software companies!I have always been a creative problem solver through active listening, intuitive collaboration and cross functional team leadership. My experience in both worlds helps me both translate customer needs to developers because I was the customer for years, and help customers articulate their ultimate needs so that I can deliver applicable solutions that go above and beyond! I am an accomplished Senior Product Manager adept at turning analytical review of regulatory, technical, industry and competitive intelligence into articulate, strategic differentiators for companies and customers that keep them ahead of the curve. Having worked at smaller, younger, software companies, my day-to-day covers the full gambit of Product Manager, Product Owner, and Product Marketing - being the Voice of the Customer, defining and managing Short/Long-Term Roadmaps, Market Research, Creation and Refinement of Complex Requirements, Technical Requirements, Backlog Management across multiple teams, Product Lifecycle, Marketing & Sales Enablement, Stakeholder Communication, Customer and Product Discovery, Documentation and Training. I am fluent in product management, agile development, financial crime detection and mitigation and BSA/AML regulatory requirements and Banking. Top 5 Strengths:• Strategic - able to quickly see patterns and determine the best course of action• Learner – excited by the process of learning new things and broadening my knowledge base• Ideation - gift of looking at ideas from new angles to find thought provoking solutions• Maximizer – passionate about transforming something strong into something superb• Responsibility - hard wired to take ownership and deliver quality results in a timely manner

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Debra Eshbaugh Email & Phone Number @ Unit21 | Kipplo Discover