Debra M. Flick

Background

About Debra M. Flick

Having a background in accounting, health and wellness, direct B2B sales, sales enablement, and learning and development, I spearhead designing, developing, and delivering new hire employee onboarding, new product launches, enablement and, employee development and wellness programs. Designed, developed, and delivered six MEDDPICC virtual interactive training courses. Led Docker's Force Management Audible-Ready project implementation, including discovery workshops, eLearning, and Sales Kickoff (SKO) offsite training, with Command of the Message (CoM) and MEDDPICC implementation for 90+ Sales and Customer Success team members. I’m a visionary leader, coach, and mentor with a primary value of helping people learn, improve and advance personally and professionally. I focus on design, development, and delivery of results-driven, impactful programs, tools, and resources for diverse industries and a wide variety of topics, including health and wellness. Key contributor in developing programs that supported sales from $214M to $488M. As Project lead, I led the scalable, blended learning strategy, and program management to convert an in-person (16 branches, 5 satellite locations) to a virtual format with eLearning, virtual sales skills and product review training, daily manager check-ins for reinforcement, feedback, assessments, and learner and virtual facilitator guides. I am outcome driven; this project led to significant productivity improvements: 180% increase in new hire sales, rep engagement, a cadence of regular manager check-ins, and employee retention with social learning and reduced ramp time for employees and managers. I’ve also led customer service teams and quickly made process improvement changes that led to a yearly savings of $150K. My Strengths - Arranger - I am a conductor at work. In complex situations, I find the best way to get things done. I'm effectively flexible. Connectedness - I am a bridge builder for people of different cultures and backgrounds. I help people connect with people who can help them achieve their goals. Learner - I love to learn. I'm drawn to the process of learning and I thrive in dynamic work environments. Self-Assurance - I have confidence in my abilities and my judgment. Strategic - I am able to sort through the clutter and find the best route especially when there are a multitude of initiatives and changes. Developer - I see potential in others. I understand people and motives and help people learn, grow and advance.