Debraj Dey

Background

About Debraj Dey

With over 16 years of experience in diverse roles of HR, Shared Services, Fraud Investigation, Disputes and Reporting, I am a SME at Cognizant, a leading global technology services provider. My mission is to protect the financial interests and security of our clients and customers, by detecting, analyzing, and preventing fraud and resolving disputes. As a Risk Specialist, I leverage my expertise in fraud indicators, trends, patterns, and systems, to conduct investigations, research, and chargebacks on various types of transactions and accounts. I also manage and prioritize a large and varied case load, ensuring accurate and appropriate responses and outcomes. In addition, I mentor and support new hires, and contribute to the improvement of the risk handling procedures and data safeguarding tools. I am proficient in Administration, Human Resources, and Invoicing skills, and I strive to deliver excellent customer service and satisfaction.