Dec Dennis
VP - Roaming, Loyalty, Retention & Fwa and Ftth Business at Pt. Indosat Tbk
Based in Jakarta, Indonesia
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Seniority
Other
Department
Other
Location
Jakarta
Industry
Telecommunications
Company size
13K
Contact information
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d•••••••@ioh.co.id
Phone
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Background
About Dec Dennis
Experience in the industry, I specialize in digital business, API platform, technology, customer value management, and customer relationship management, Contact Center and Fintech platform. I lead a team of professionals who support all digital business verticals by providing technology support and enabling marketing and sales activities. Senior leader with over 20 years of experience in the telecommunications and digital business sectors, specializing in commercial excellence, partnership strategy, and business operations transformation. Proven success in leading large-scale business transitions, establishing strategic alliances, and executing customer-centric initiatives that deliver measurable growth in market share, revenue, and customer satisfaction. A strategic and hands-on leader combining business acumen with technical expertise — experienced in transforming contact centers, managing 120+ partners, implementing KPI/SLA governance, and driving digital business operations excellence across fintech, martech, broadband, and customer value domains.
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