Declan Pollard

Background

About Declan Pollard

BUSINESS TRANSFORMATION LEADER | STRATEGIC AND OPERATIONAL DELIVERY I am a solution-focused, entrepreneurial, and tech-savvy Strategic Programme Leader with a strong track record delivering revolutionary automation, alliance, & integration initiatives for BA, playing a pivotal role optimising the customer experience and operational performance. Demonstrable record of streamlining operations in a dynamic, competitive, and high-governance environment. I lead by example, promoting a collaborative organisational culture, with accountability, professional pride, and can-do attitudes at the core of all activities. With a talent for relationship-building, I enjoy engaging with stakeholders and forging productive partnerships, and I am adept at translating technical data, articulating in a manner that is understood by all, to secure buy-in and influence high-level decision-making, including extensive liaison and negotiations with multi-agencies such as CAA, Heathrow, DFT and lobbying bodies. I am also cognisant of the differing technical competencies across a large, cross-functional organisation and have extensive experience facilitating training to ensure all employees are confident and competent in the use of new applied cutting-edge technologies to benefit staff, the business, and the customers. I am passionate about delivering impactive change, and I am extremely proud to have been at the core of BA’s growth, international reputation and standing as world leader in its’ field, demonstrating the strategic vision, a robust mindset, team leadership skills, and the resilience to make things happen.