Dede Jondoh

Background

About Dede Jondoh

Ambitious and personable finance manager with over 10 years of experience in the Lease to Own finance industry with a mindset of a business owner. Goal-oriented individual with pleasant personality and tenacity that knows no restrictions. Multitasking manager that is considered highly ambitious, willing to meet or exceed expectations. Over 3 years experience in Telecom Site Acquisition with proven ability to manage multiple projects simultaneously, acting both independently and as part of a team. Effectively managed high priority and time sensitive projects. Provided supervision and guidance to coworkers Met sales goals, increasing revenue base by 8% in year 2021 Earned Top Sales manager award of the year 2017 Pushed sales revenue from to 1.1 million in 1 year Contacted customers with past dues balance to ensure payment, achieving a 96% success rate and leading in outstanding debts by 87% Reduced past dues accounts for the company, leading to an increase in cash flow of approximately $500K over the course of a year Resolved customer complaints, increasing customer satisfaction by 5% Analyzed data to prepare weekly financial reports Managed store performance by reviewing and analyzing various reports Monitored and reported weekly, monthly, and quarterly, on performance and financial information Used company’s programs to manage coworkers including training, coaching, evaluating and developing people Networked with partnership store personnel to gain referrals Organized and follow up on all daily activities and projects Reviewed and completed new contract with clients Managed over 500+ accounts generating up to $2 million annually Assisted District manager with recruiting, interviewing and hiring decisions Streamline recruiting efforts: assisted with resume review and phone interviews Helped managed successful onboarding and exists of all employees, including managing all paperwork Earned employee of the month in 08’17, 03’18, 06’19,08’20, 11’20, 07’21, 12’21 Provided premier customer service to referred clients Networked with the partnership store personnel to gain referrals Set specific goals weekly and monthly for store performance, customer satisfaction and coworker development