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Dede Susanti

Head of Claim & Provider Relations at Generali Indonesia

Based in Kota Bogor, Indonesia

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Seniority

Manager

Department

Operations

Location

Kota Bogor

Industry

Insurance

Company size

1.4K

Contact information

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d•••••••@generali.co.id

Phone

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+62 ••• •••• ••••

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Background

About Dede Susanti

I am a seasoned leader in life insurance industry with more than 20 years of experience in pioneering major projects in claim digitalization, business transformation, and claim processing. My latest achievement is leading AI-based system for fraud detection in claim processing, which successfully saved millions of dollar and bringing Generali as the first insurance company in Indonesia to use AI in claim fraud management system. I have been working for Generali Group for more than 10 years, where I have been awarded as Best Employee of The Year and gained recognition for my active involvement in leveraging the core system for Claim Process Adjudication. I am looking forward to help teams and insurance companies to eliminate and support enhanced cost saving systems in fraudulent claims.

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