Dedrick Briggs
Pss Operations Supervisor at Asurion
Based in Nashville, United States
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Seniority
Manager
Department
Operations
Location
Nashville
Industry
IT Services and IT Consulting
Company size
17K
Contact information
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d•••••••@asurion.com
Phone
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Background
About Dedrick Briggs
Dynamic, driven, and solution-oriented management professional with a strong professional background including extensive experience directing large and small work teams. A skilled leader, highly resourceful and knowledgeable, with a proven track record of success in developing personnel and increasing productivity. Vast experience in navigating the challenges of fast-paced, ever-changing environments. EXPERTISE Team Management and Leadership • 25+ years of invaluable management and leadership experience • Mobilizes and motivates team members to meet and exceed operational goals • Extensive experience in employee motivation, training, and development • Comprehensive background in leading call center operations Interpersonal and Communication • Excellent interpersonal communication, influencing, and negotiation skills • Exemplary customer focus, consistently provides the highest level of customer service • Exceptional ability to interact effectively across all organizational levels • Sound judgment and analytical reasoning abilities, quickly solves complex problems
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