Deeksha Singh

Background

About Deeksha Singh

I am a results-driven professional with 12+ years of diverse experience in E-commerce operations, sales, revenue management, customer service, and 3PL logistics. I specialize in leading cross-functional teams, streamlining operations, and implementing growth strategies across both offline and digital platforms. Currently, I serve as the Operations Manager at Emami Frankross Pharmacy, overseeing end-to-end E-commerce and last-mile delivery operations across West Bengal, Siliguri, Guwahati, Assam, Bangalore, and Raipur (Chhattisgarh). In addition to operations, I have hands-on experience in manual software testing, where I worked on documenting test cases, identifying functional issues, and verifying fixes across delivery and cart management modules. My strengths include operational planning, process optimization, vendor management, and data-driven decision-making. I am passionate about leveraging both operational and technical knowledge to improve business performance and contribute to the success of forward-thinking organizations.