Deepak Chamat
Information Technology Service Desk at Hcltech
Based in Nagpur, India
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Seniority
Staff
Department
Information Technology
Location
Nagpur
Industry
IT Services and IT Consulting
Company size
254K
Contact information
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d•••••••@••••••.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Deepak Chamat
Responding to IT support requests globally to APAC, EMEA, America users over the phone, via email and live chat. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity. Downloading, installing and configuring software to meet user requirements. Consults with users to determine steps and procedures taken to identify and resolve the problem. Testing and updating existing software. Escalating advanced IT support cases.
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