Deepak Chawla

Background

About Deepak Chawla

Experienced healthcare IT leader with over a decade of hands-on expertise in application management, system engineering, and client-focused project delivery. As a Principal Systems Engineer at Altera Digital Health, I oversee enterprise-grade implementations, manage critical upgrades, and ensure performance and uptime for clinical systems used in hospitals and healthcare networks.Throughout my career—with organizations such as eClinicalWorks, Allscripts, Xerox, and L&T Sargent & Lundy—I’ve consistently delivered technology solutions that enhance healthcare workflows, improve patient outcomes, and align with business goals. From application development and infrastructure planning to incident resolution and client engagement, I bring end-to-end ownership to every project. Core Technical Skills & Platforms:Healthcare Applications: Sunrise Clinical Manager(SCM), Sunrise Health Record, Emergency Care, ExitCareInfrastructure: Microsoft SQL Server (HA, clustering), SSRS, Windows Server, Load BalancersDev & Scripting: ASP.NET, Oracle 9i, PowerShell, T-SQLEnterprise Practices: ITIL Framework, Change Management, RCA, SLAsAI & Emerging Tech: Practical experience with ChatGPT, Grok, Matcha (GenAI platforms), and integrating LLMs into knowledge support, automation, and decision-making workflowsCloud & Automation: Exposure to Azure services, automation of routine IT tasks, and hybrid deploymentsI'm passionate about exploring how artificial intelligence and generative tools like ChatGPT can streamline healthcare operations—from intelligent support systems to clinical documentation automation. Known for:Driving complex deployments in high-stakes healthcare environmentsManaging performance reviews and mentoring engineering teamsSolving deep technical issues with a business-first mindsetBuilding strong client relationships and long-term partnershipsLet’s connect if you're exploring how technology—especially AI and automation—can reshape the future of healthcare IT. I'm always open to collaborating with innovators and solution-driven professionals