Deepak Chouhan
Senior Partner Success Manager at Whatfix
Based in Bengaluru, India
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Seniority
Manager
Department
Customer/Client Service
Location
Bengaluru
Industry
Software Development
Company size
1.2K
Contact information
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d•••••••@buffer.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Deepak Chouhan
Customer Success Leader with 9+ years in B2B SaaS, leading enterprise onboarding, retention, and growth across India, APAC, and the US. I’ve built and scaled high-performing CS teams from the ground up, introduced scalable playbooks, and owned success metrics across $1.5M+ in revenue. I bring 4+ years people leadership experience, having led 20+ member CS teams, driven coaching programs, and implemented feedback loops that aligned performance with customer value. I thrive in fast-paced, high-growth environments—turning ambiguity into structure and aligning CS with product, sales, and engineering for real impact. Passionate about building human-first experiences in tech, and helping teams deliver outcomes that create long-term customer advocacy.
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