Deepak Dharma
SVP & Director - Transformation Lii Apac at Liberty Mutual Insurance
Based in Mumbai, India
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Seniority
Director
Department
General Business & Management
Location
Mumbai
Industry
Insurance
Company size
38K
Contact information
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d•••••••@libertymutualgroup.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Deepak Dharma
Accomplished global leader in financial services domain on customer experience, service delivery, operations, process and strategy, who helps organisation to deliver superior experience to customers to help them grow. I am a proactive and achievement-oriented professional with over 20 years of experience in the Insurance and Banking sectors, Currently holding the position of SVP & Director at Liberty Mutual Insurance, leading strategic initiatives and driving operational excellence across countries in AsiaDemonstrated a wide range of skills, including the ability to develop comprehensive strategies, collaborate with culturally diverse teams, and implement digital-first approaches to enhance customer experience. Successfully transformed customer experience and optimized service delivery, resulting in significant improvements in operational efficiency and customer satisfaction.
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