Deepak Goel

Background

About Deepak Goel

17+ years of experience in Operations with Closing and Reporting, Accounts Reconciliation, Bank Check Fraud, Accounts Payable, Accounts Receivable, Project Management, Risk Management in varied capacities. Evolved not only as subject matter expert in different domains of operations but also assimilated knowledge in project, people, client and risk management skills Effective communicator, dedicated resource with honesty, respect, diligence and creativity towards work and adaptability to the new normal of changes Goals : 1. To prove effectiveness in whatever task provided 2. Leverage my experience and share with other team members as best practice sharing and adapt to new changes as well 3. Try and minimize the operational risks and create a framework which is secured for end user data 4. To emerge as an effective leader who can be look up to and not to be followed only Knowledge & Skills : Data Protection Rules and Guidelines (GDPR, Data Privacy) Sound knowledge of U.S Insurance business as an offshore delivery centers Operational Delivery- Handling large teams and complex processes Quality Management - Fair knowledge of quality tools like Lean, Kanban, Agile, Six Sigma Project Management - Part of four transitions from different U.S. U.K and pan Indian geographies and streamlining the process on ground Risk & Compliance - Creating of risk frameworks, conducting risk assessments, highlighting and reporting them to internal and external stakeholders, closing the risks, communication management on risk and compliance guidelines, conducting huddles and online sessions on knowledge enhancements and updating the teams