Deepak Gurung
Manager at Capegemini Consulting India Private Limited
Based in Pune, India
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Seniority
Manager
Department
Operations
Location
Pune
Industry
Consumer Services
Company size
1K
Contact information
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d•••••••@••••••.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Deepak Gurung
Professional Summary Over 9.5 years of experience in IT Industry with over 4.5 years of experience in Major Incident/Problem and Change management. ITIL 4 certified and experienced in understanding and awareness of the ITIL Major Incident/Problem and Change management process and procedures. Experienced in driving improvements, documentation, and strategies. Experienced in managing additional small yet important projects including regular audits. Skills & Experience • Incident Management • Problem Management • Change Management • ITIL 4 • Strong Collaborative skills • Trend Analysis • Process planning and improvement • Good communication skills
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