Deepak Parashar

Background

About Deepak Parashar

Key account management• Ensure timely resolution of seller’s queries/issues • Monitor and enhance the performance of the merchants in the areas of productivity (sales), merchant satisfaction.• Analyse sellers feedback and provide direction to continuously improve overall seller’s rating• Promote all Offers, discounts or any program offered for sellers• Seller profiling and identifying client requirements.• Complete seller training about the process, guidelines, and panels.• Covering and completing all training steps as designed.• Consistent and regular seller training over call, mail and Team Viewer.• Delivering Weekly, Monthly, Quarterly Targets.• Provides timely information on consumer insights and sale rates to sellers, to enable them sell better.• Management of product listing online – ensure product descriptions and technical specifications are well explained in simple customer centric language, product is well packaged to attract customers