Deepak Vastri
Subject Matter Expert at Tp
Based in Jaipur, India
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Seniority
Staff
Department
General Business & Management
Location
Jaipur
Industry
Outsourcing and Offshoring Consulting
Company size
213K
Contact information
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d•••••••@teleperformance.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Deepak Vastri
As a results-driven Subject Matter Expert with over 3 years of experience in customer support and team performance optimization, I specialize in solving complex customer issues, driving satisfaction (91% CSAT), and mentoring high-performing teams. Promoted for performance excellence, I’ve led live coaching, refresher sessions, and collaborated with cross-functional teams to improve metrics like FCR and AHT. I'm proficient with tools like Salesforce CRM and Jira Service Desk, and certified in Supervisory/Team Leadership. I believe in blending empathy with efficiency to deliver service that’s not only effective—but memorable.
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