Deepak W.
Product Advisor at Milton Hyundai
Based in Milton, Canada
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Seniority
Staff
Department
Sales & Business Development
Location
Milton
Industry
Motor Vehicle Manufacturing
Company size
24
Contact information
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d•••••••@miltonhyundai.com
Phone
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Background
About Deepak W.
Results-driven automotive industry professional with 14 years of experience in implementing company norms and processes at dealerships. Proficient in ensuring high customer experience index scores by working on various lead parameters to achieve targets. Skilled in driving customer success by providing excellent customer service support and quality resolution of complaints, root cause analysis, and counter-action deployment. Adept in increasing business revenue at dealerships by working on service redemption, spare parts revenue, engine oil sale, accessories, annual maintenance contract, customer loyalty programs, and value-added services. Experienced in managing product quality reports, vehicle recalls, dealership warranty management, and monitoring commercial transactions. Proficient in channel appointment and development, dealer manpower training, team management, and coordination with legal cells on consumer forum cases and BTL campaigns for service marketing.
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