Deepali Goyal
Subject Matter Expert at Tp
Based in Gurugram, India
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Seniority
Staff
Department
General Business & Management
Location
Gurugram
Industry
Outsourcing and Offshoring Consulting
Company size
213K
Contact information
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d•••••••@teleperformance.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Deepali Goyal
With 8 years of experience in the customer service industry, I have developed a comprehensive skill set that spans across client management, problem-solving, team leadership, and process optimization. Over the course of my career, I have had the opportunity to serve as a Subject Matter Expert (SME), role that have allowed me to sharpen my leadership abilities while maintaining a strong focus on delivering exceptional service. My expertise includes guiding teams to achieve high performance, coaching colleagues on best practices, and ensuring that customer queries are addressed quickly and effectively. I am passionate about creating seamless customer experiences, improving service workflows, and driving customer satisfaction.
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