Deepali Tirodkar
Senior Manager Tours and Client Servicing at Thomas Cook India Limited
Based in Mumbai, India
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Seniority
Manager
Department
Customer/Client Service
Location
Mumbai
Industry
Leisure, Travel and Tourism
Company size
4.3K
Contact information
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d•••••••@thomascook.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Deepali Tirodkar
Experienced Deputy Manager with a strong background in portfolio management, client servicing, and business development. Skilled in maintaining relationships with high net worth individuals (HNIs) both in India and abroad, I have consistently exceeded client expectations and achieved their insurance goals. I successfully managed a portfolio of new and existing clients, ensuring their satisfaction by providing prompt and accurate assistance. I led a team of associates handling inbound queries through calls and emails, effectively resolving client concerns and providing valuable advice. During my tenure as a Client Servicing Manager at Eshika Tours and Travels, I actively conducted market research to identify potential business prospects. By mining and refining data, I gathered accurate information necessary to establish connections with top management personnel. Additionally, I employed LinkedIn and strategic meetings to create a strong presence and generate positive word-of-mouth in the market. I collaborated internally to facilitate the on boarding of new clients in coordination with the Operations team. As the Manager of Business Alliance & Client Servicing at Travelport India Pvt. Ltd, I excelled in identifying and recruiting new affiliates across India using diverse approaches, including leveraging social networks. I successfully re-engaged inactive affiliates and deepened relationships with existing partners, contributing to business growth and expansion. Throughout my career, I have demonstrated exceptional interpersonal and communication skills, allowing me to build strong relationships with clients and stakeholders. I am adept at understanding client requirements and providing tailored solutions to meet their needs. With a keen eye for market trends and business opportunities, I consistently deliver results and exceed targets. I am now seeking new challenges and opportunities to leverage my expertise in portfolio management, client servicing, and business development. With a proven track record of driving revenue growth and fostering long-term partnerships, I am confident in my ability to make a positive impact in any organization.
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