Deepanshu Purshwani
Associate Director - Program Manager (Sampling) at Zepto
Based in Bengaluru, India
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Seniority
Director
Department
Operations
Location
Bengaluru
Industry
Technology; Information and Internet
Company size
16K
Contact information
Reveal Deepanshu's email and phone
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d•••••••@zeptonow.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Deepanshu Purshwani
Process Excellence Manager with a passion for Statistics and Data analysis. In my past I've worked on different roles from trading derivates, overseeing development and production of Tractors and now working as a Process Improvement Specialist. I've tried to think out of the box in all these roles and come up with solutions that can improve the process further: 1) Introduced smart algorithms that can enter and exit trades without human interventions. 2) Using rattle (R-GUI) to build a predictive model, that could predict if the customer would be calling again within 7 days for the same issue. 3) Enhanced the efficacy of complaints handling process at Ola Airport zones using DMAIC methodology, resulting in +23% net completion. 4) Reduced Driver application rejection using Poka-yoke leading to 18.97% less rejections and 6.54 lakhs/month in savings for Ola. As for my future, I hope to keep being a lifelong learner and a problem solver. In my free time, you can find me reading books on stoicism, trying to learn a new skill or playing chess. Reach out to me at https://topmate.io/deepanshu_purshwani for everything life!
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