Deepika Mahapatra

Background

About Deepika Mahapatra

Results-oriented and adaptable Manager with a strong track record of effectively communicating with primary commercial clients to ensure top-notch offshored processes that meet stringent quality and efficiency standards. Specializing in problem-solving and troubleshooting, I bring over 13 years of experience in Procurement and Accounts Payable processes, demonstrating a deep understanding of Finance and Accounting procedures, particularly in PTP (Procure to Pay). My expertise extends to managing complex payment processes within Accounts Payable, achieving exceptional results in team building, deduction resolution, and prevention. By leveraging my strong people skills and attention to detail, I have successfully led teams, showcasing superior strategic thinking capabilities and the ability to multitask proficiently in fast-paced work environments. Throughout my career, I have been driven by self-motivation, aiming to contribute significantly to an organization's growth and objectives in both domestic and international arenas. I excel in process optimization to improve margins, employing methodologies like Lean, Robotic Process Automation (RPA), shift/seat utilization, and pyramid rationalization. As a Manager at Accenture Services Pvt Ltd, I have successfully managed few teams within Accounts Payable. My role as a front office lead included managing 3 helpdesk teams for International regions, ensuring a minimum customer experience score of 95% satisfaction In my previous role as Team Leader at Infosys Services Pvt Ltd, I effectively managed a team for Procurement Reporting, demonstrating expertise in SAP, Business Intelligence, MS Access, and Excel. In summary, I am a dynamic, detail-oriented, and customer-focused Manager with a proven ability to lead teams, optimize processes, and deliver outstanding results. My dedication to continuous improvement and adaptability to new environments make me a valuable asset to any organization seeking to drive growth and success. Ready to take your organization's efficiency and quality to new heights? Let's collaborate and leverage my expertise in Finance and Accounting processes, Procurement, and Accounts Payable to drive impactful results. Whether it's optimizing processes, managing teams, or enhancing client relations, I'm committed to contributing to an organization's growth and success. Reach out today to explore how I can bring my problem-solving skills, strategic thinking, and strong people management abilities to make a positive impact.