Deepika Sandhu

Background

About Deepika Sandhu

As Chief Business Officer @1Point1 Solutions Ltd, I am leading Sales and Key Client relationship management efforts globally. Forging strong patnerships, identifying new opportunities and executing winning strategies shall play a pivotal role in global expansion and strengthening 1point1 Solutions position as the Industry Leader in Digitally/ AI backed, Multi and Omni Channel Contact Centre operations. Timelines - Feb'20 to April'24 As the Vice President of Sales & Strategy at STARTEK, I am responsible for driving the growth and profitability of the India business unit, managing key client relationships and account mapping, developing and executing effective sales and marketing strategies. With over 25 years of experience in the business process management (BPM) industry, I have a proven track record of delivering value-added solutions to clients across various domains and geographies. I have also successfully led large-scale operations, team building, and client interactions for telecom, ISP, and BPO organizations, handling over 2500 employees as a Centre Head. I have received multiple awards and certifications for my leadership, training, and customer service skills, and I am passionate about enhancing the quality and efficiency of the BPM services. My mission is to leverage my domain expertise, strategic selling, and cost-saving initiatives to help STARTEK achieve its vision and goals.