Deepika Shivakumar
Associate Customer Success Manager at Kev Group
Based in Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Canada
Industry
Software Development
Company size
251
Contact information
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d•••••••@kevgroup.com
Phone
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Background
About Deepika Shivakumar
Social Media (SM) Analyst, SM Executive, Communication representative, Student Support, Student Administration & Advisor, Brand reputation management, Marketing and sales specialist with over 5 years of experience, developing ways and solutions to analyse and strategize the marketing plan, focusing on demographics. A result driven professional with strong communication skills and creative approach performing social media analysis and direct marketing (B2B and B2C). Track and analyse social media conversation for the brand through social media platforms effectually and revamping the brand campaigns to the right target audience in the most effective way using the most recent social media tools. Overall experience of handling online branding efficiently, managing client profile online, CRM operations, keeping daily track of timely product based campaigns, networking and communicating with the clients on daily basis regarding campaign strategies and carrying out functional operations. Proven ability to multitask and analyse various projects with medium to high complexity to reach the desired results, especially within Digital Marketing, Sales and Marketing industry.
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