Deepshikha Ghosh
Service Delivery Consultant at Tata Consultancy Services
Based in Bengaluru, India
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Seniority
Staff
Department
Operations
Location
Bengaluru
Industry
IT Services and IT Consulting
Company size
723K
Contact information
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d•••••••@tcs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Deepshikha Ghosh
Experienced Service Delivery Manager with 18+ years in the IT services industry, including 15 years in delivery leadership, ITSM, and business operations. Skilled in managing large-scale service portfolios, driving process improvements, and leading transformation initiatives based on ITIL best practices.Proven expertise in program management, resource optimization, quality governance, and infrastructure operations. Known for aligning delivery with business goals, enhancing customer experience, and enabling continuous improvement across global teams.Commerce graduate from Pune University, passionate about operational excellence and delivering impactful IT solutions.
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