Deepthi Srikanth

Background

About Deepthi Srikanth

Assistant Sales Manager Rsponsible for a designated territory in Bangalore region of services. Rsponsible for prospecting, cold calling, and qualifying potential clients. In conjunction with local management, also responsible for creating and proposing customized logistics solutions to the customer, closing business, and involved in the implementation and retention of business. Key Account Management Account retention, Strategic responsibilities: Continually seek improvement in procedures and services to create more efficient and cost effective operations. Continually search for and implement cost savings within Expeditors (whether through efficiencies or hard cost savings) Design and manage Customer Review process with account input. Maintain and participate in scheduled Customer Review’s locally. Manage schedule of global Customer Review’s when applicable. Consolidate data from global Customer Review’s. Involve Branch Managers or Key Department Managers in the Customer Review process. Facilitate communication amongst all key contacts and all related Expeditors contacts. Facilitate cooperation and positive working relationship with 3rd party vendors Communicate technology updates and tools proactively. Account development, Tactical responsibilities: Travel when necessary within region to branch offices, customer field offices, and account customers to resolve issues, review branch operating procedures, and maintain customer information and satisfaction. International travel as required. Update key customer contacts with industry information. Maintain lines of communication with all key contacts – locally, regionally or internationally – as needed within account’s organization. Maintain a thorough client organizational chart with all key contacts showing responsibilities and role (ie; decision maker, influencer, advocate, coach) Ensure advanced notice of service irregularities