Deepu Dinesh
Associate Systems Specialist at Salesforce
Based in Hyderabad, India
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Seniority
Staff
Department
Information Technology
Location
Hyderabad
Industry
Software Development
Company size
87K
Contact information
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d•••••••@salesforce.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Deepu Dinesh
Results-driven Associate Systems Specialist – Supportforce with over 13 years of experience in Enterprise Technical Support, Salesforce administration, IT service management and Automation. Adept at streamlining workflows, optimizing system performance, and enhancing operational efficiency through process automation. Proven expertise in incident management, cloud infrastructure support, networking & security, and system administration across multiple platforms, including macOS, Windows, Linux, and Chrome OS. Key achievements include automating Slack support workflows and case classification, saving thousands of hours annually. Proficient in deployment management (Jenkins CI/CD), troubleshooting, data migration, and collaborating with engineering teams to resolve critical issues. Strong background in hardware & software asset management, stakeholder engagement, and ITSM best practices, with hands-on experience in Git, JIRA, Confluence, and automation frameworks.
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