Deirdre Tyrrell
Customer Experience Lead - Global at Bt Group
Based in Dublin, Ireland
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Seniority
Other
Department
Other
Location
Dublin
Industry
Telecommunications
Company size
73K
Contact information
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d•••••••@bt.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Deirdre Tyrrell
As a key member of BT Groups Customer Experience team, I am responsible for ensuring key CX strategic objectives are achieved. My role is to act as the voice of the customer, driving the CX programme at all levels to enhance the customer centric culture. I am also the interface between CX and the wider BT organisation, where it’s my job to ensure targeted change enhances the customer experience.
Decision-makers
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