Delbert Marsh

Background

About Delbert Marsh

User Experience Research Human Factors Engineering • User needs analysis and documentation: Task analysis, elicitation plans, requirements gathering, user interviews, contextual inquiry, user profiling, use case and requirement documents • Product/Platform design: Coordination with developers/designers, physical mockups/prototypes evaluation, user experience assessment • Experimental design: Formal and casual usability testing, test plan development, experimental protocols/scripts, test materials and questionnaires • User experience and interaction design: Flow diagrams, user interaction specifications, low-fidelity prototypes • Data analysis: Basic and relationship/significance statistics; Excel, SPSS, Statistica • Information architecture: Development of site architectures, detailed page layouts, navigation systems, and taxonomies • Ergonomics / Anthropometrics: Body measurements, physical assessments, published tables/guideline reviews, environmental analysis • Communication: Strong writing and editing skills; thorough attention to detail; experience developing and delivering documentation and presentations; Word, Powerpoint, Visio • Management: Oversight/direction of contingent workers; team lead of multi-disciplinary resources; director for usability labs Specialties: Technical Lead Project Management Usability Lab Operations Usability Testing Structured/Unstructured Interviews Contextual Inquiry Field Observation Focus Groups Surveys User Interface Design Prototype Development Graphics Task Flow Workload analysis Ergonomics