Den Hudson

Background

About Den Hudson

An enthusiastic inspirational leader, coach, mentor, trusted advisor, solutions technologist, L&D, workforce transformation and life-long learner. My background is in coaching, operations, learning experiences, learning science, customer success, digital transformation, customer experience, leadership, learning & development, technology, online experiences, and communications. Passionate about Equality, Diversity & Inclusion. Created teams from the ground up moving them from start-up to global customer solutions. I focus people on Customer Centricity using consultative conversations and storytelling. I have solid internal and external stakeholder engagement skills and use them daily with customers and team members to translate their requirements into cutting edge digital solutions ensuring all outcomes are aligned with the business strategy. I have been honoured by my peers across the industry by being awarded CLO / Learning Leader of the year twice across Public and Private sectors. I believe that being a motivating leader and trusting in your people you will inspire those around you towards shared goals. Success is working together which means we can deliver innovative learning experiences. A summary of my successes include:* 2018 / 2019 / 2020 / 2021 / 2022 high achievers club and 2022 most valuable play * Keynote Speaker, Presenter and Chair for conferences and events around the UK * CLO / Learning Leader of the Year 2011, 2009 * Accredited Leadership Coach. ICA and ILM, Mentor and Facilitator * Fellow of the Learning and Performance Institute (LPI)* Member of the British Computer Society (BCS)* Leading for Parliament - Senior Management Development Programme * Service Delivery & ITIL * CCS - Customer Centric Selling * Vista Value Selling * Business Change & Digital Transformation * Certified Kirkpatrick 4 Levels of Evaluation * Online Service Desk, Digital learning Implementations * Accredited Knowledge Consultant (KMS)* Applied Psychology in Learning Keywords: Service Management, IT Operations, Diversity & Inclusion Advocate, Innovative Thinker, Consulting, Skills Strategist, Customer Success, Leadership, Coaching, Training, Performance, Service Delivery, UX, UI, Customer Relationship Management, Service Design, Marketing, Speaker, Leadership Development, Learning, ITIL, Digital Transformation, Public Sector, L&D, Design Thinking, Project Manager, Global Delivery, Technology evangelist, Service Introduction, Systems Thinking, Agile, Conflict Resolution, Information Governance, Data Protection, Supplier Management