Deneane Gilbert

Background

About Deneane Gilbert

Well versed Title Industry professional, from Sr. Residential and Commercial Examiner to Curative, Closing, Funding, or Policy production, if I don’t know I make it my mission to find out. Experienced with streamlining programs, automating workflows and integrations for maximizing production and product quality. Executive leadership partner with background in instituting innovative business solutions and process improvements. Leads corporate initiatives to modernize business processes, integrate new technologies optimizing effectiveness of global and domestic teams and enabling enterprise growth. EDUCATION / CERTIFICATIONS Florida Licensed Title Agent Mortgage Broker License Florida Real Estate Agent Notary Public HIGHLIGHTS •Championed training program development and trained 190-person cross-functional team across 3 international regions; bolstered product quality cutting error rate from 39% to below 2%. •Inspired team to exceed corporate goal generating 48% of enterprise products; reconfigured production and product delivery to internal process yielding high-dollar cost-savings. •Managed 70 contracts with multi-million-dollar valuations for major institutions ensuring compliance with service level agreement (SLA) requirements. •Led 7-person training team in crafting learning and development program leveraged to train 1.5K-person workforce. •Instituted training solution for 65-person specialized business unit; heightened team efficiency scaling performance to achieve 99% quality rate/attain 105% of production goal. •Sole title agent/Sr. Residential and Commercial Examiner for high-volume, local title company facilitating over 200 closings per month. •Directed end-to-end title operations and 125-person international workforce for national title company; built training program from ground and trained title operation staff earning recognition with Global Leadership Award.