Denis Sanchez

Background

About Denis Sanchez

As a former Vice President of Customer Experience and Operational Excellence, I’ve spent over two decades leading transformation at the intersection of business strategy, operational performance, and customer value. From construction and mining to automotive and energy, I’ve helped organizations across the Americas modernize operations, strengthen culture, and drive sustainable growth. Now, I bring that executive lens to a focused growth role with Achilles, a global leader in supply chain risk and ESG performance management. Leading regional sales for Canada, I help Canadian enterprises access world-class supplier assurance solutions tailored to local priorities — combining deep market knowledge with a strategic, value-based approach to growth. My passion lies in tackling complex challenges, uniting stakeholders around a shared vision, and building long-term partnerships rooted in trust and measurable results. Whether designing market entry strategies, creating new products, or leading multi-regional teams, I’ve consistently delivered impact at scale. I continue to contribute to thought leadership in publications like Supply Professional (Canada) and Inside Supply Management (U.S.), and remain active in international professional associations advancing operational excellence, supply chain sustainability, and enterprise transformation. Highlights of my career include: VP-level leadership of multi-disciplinary teams across the Americas with consistent double-digit growth. Transformed pricing, governance, and service operations — multiplying revenue and increasing margins. Developed a new product for audit protocols based on Canadian-wide OH & S legislation, enabling US. clients to expand their programs in alignment with their corporate strategy. Defined the content and pricing of the product, whose usage grew exponentially in 2 years. Travelled across the Americas to meet client decision makers, build new partnerships, and manage relationships generating multi-million-dollar sales annually with a 90%+ retention rate over 14 years and representing 86% to 100% of revenue in Canada and LATAM. Let’s connect — whether you're exploring supplier risk solutions, operational improvement, or just looking to exchange ideas on transforming enterprise value.