Denise Benton
Customer Care Advocate at U.S. Department Of Health And Human Services Hhs
Based in Magnolia, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Magnolia
Industry
Government Administration
Company size
14K
Contact information
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d•••••••@hhs.gov
Phone
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Background
About Denise Benton
Results-focused Customer Service Specialist and U.S. Navy Veteran with more than 25 years ’ experience driving the success of complex programs. Selected career accomplishments include performing time-sensitive payroll analysis in support of more 300K personnel, driving process improvement and quality control efforts for highly complex Department of Defense (DOD) payroll programs, and developing high-performing teams capable of supporting consistently demanding project deadlines. Prioritize and manage a high volume of service requests independently, meet all assigned deadlines during peak periods, and contribute to a customer-focused culture by supervising, mentoring and coaching others, sharing best practices, and modeling respectful and empathetic interactions.
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